Tuesday, April 27, 2010

Free Resume Filters vs. Preferred Membership Filters

This post is a long time in coming as one of the more frequent questions we receive from employers is a result of confusion over which resume filters are free and which ones require the Preferred Membership.

We term a resume filter as a selection by the employer on how to narrow down resume results, whether it is keywords, category, location, etc.

The full resume search form only appears after you login, and there are two sets of filters, free and premium. The filters on the top are free and they include "keyword", "city", "state", and "zip" or "province". The filters that require the Preferred Membership come next, "category filtering", "only title matching", etc.

For Non-Preferred Members listing both types of filters gives you the ability to try out the premium filters and see what search results appear. However, if the premium filters are selected you will not be able to see the resume details. This was causing a lot of confusion for people who were trying to view free resumes but didn't understand what happens when a premium filter like a "category" is selected.

We have included more verbose language between the free and premium filters which explains what happens if a premium filter is selected. We hope that this makes the resume search page more clear on what is free and what requires the Preferred Membership. If there is more exact language that is easeier to understand please let us know via our Contact Page

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